Pharra
Showing posts with label businesses. Show all posts
Showing posts with label businesses. Show all posts

Thursday, February 07, 2008

iPhone: Security really means Lack of Liberty

Two very interesting articles from Wired Magazine:

  1. With iPhone, 'Security' Is Code for 'Control' by Bruce Schneier
  2. iPhone's Security Rivals Windows 95 (No, That's Not Good) by Kim Zetter
The first details why companies are in love with "locking down" their devices so that no competition and worm its way in, and more importantly, how companies confuse "Security" for "Control" as a way of pulling the sheets over consumers, who are hindered, not helped, by such measures.

The second shows just how little real security the iPhone has, while its "lock-down" controls are so tight, updates can brick your modded iPhone.

That just goes to show you where Apple's concerns really lie.

Monday, July 23, 2007

The Fate of AAC Direct / All American Computers

A fellow AAC Direct client found my blog and got in contact with me, so I have learned more about what happened to the fabled, ill-fated AAC Direct / All American Computers (AAC), owned and operated by Kyle Felstein.

The Downfall
In the closing months of AAC, when you purchased a computer, the money you paid wasn't spent on your parts, but the computer that had been built before it. AAC was using each new order to pay for the one before it - they were behind, but it was manageable for a time.

The hardware resellers, however, were not amused; their payments had to wait until the next computer was ordered at AAC. Because of this, they were reticent to send out new equipment to a buyer (AAC) who didn't pay them on time; this delay, in turn, prolonged the build of each computer, which made things worse for both AAC and the resellers expecting payment.

Some venture capitalists became a glimmer of hope; however, negotiations not only fell through, but because the LiquidXS the potential investors had ordered was two months overdue, they threatened to sue AAC for the bill.

The carpet was pulled out from under them rather rapidly after that.

The Fallout
I am not certain, nor was the customer, who had ordered a LiquidXS prior to my PureXS, but apparently Kyle's assets were liable for AAC's debt. This would include his car, his house, bad things. We speculated on that based on what rumors we've found on teh interwebs and a few forums.

A week or so prior to folding their store doors closed; gleaned from a local computer store mentioned in the comments of this blog.

Apparently my PureXS may have been one of the last complete computers built there, if not the last. I can't find anyone who had a full, successful build after mine, in which case I have a bit of a collector's item.

There was at least two computers that went out immediately after mine, and both were shipped incomplete - if debt collectors are after Kyle's personal assets, I'm sure everything in the building was seized. Since Kyle didn't have the parts needed to complete the order, he had the option of leaving it with the store to be seized or shipping it as it was to the customer.

Things went bad quickly after that; Kyle never had a chance to e-mail the customer what happened, so imagine his surprise. This created a bit of a stink online - as the customers couldn't reach anyone at AAC or find any way to contact Kyle.

My Initial Reluctance to Post My Findings
The initial reports came in badly worded English, slathered in vitriolic phrases. All I knew for sure (I checked) was that AAC was indeed dead; I wasn't about to publish what could have been slander without knowing what happened - it has taken this long for the picture to become clear.

The poor unlucky souls whose orders were after mine - they spent money and got an incomplete system back - at best. If I had known AAC was going under I would have gotten a Dell XPS; I wanted the support. Having the complete PureXS in my house, I have no regrets; I've seen Dell XPS's up close to compare the quality and performance and I can deal with one last computer I support, despite having four children.

To the people who were burned for hundreds or thousands of dollars, there is no amount of anger at the service rendered that is unjustified. I would tender to my fellow AAC clientele that it appears AAC tried to hold back the end; their last bid failed, and everyone suffered in the end.

[All My Blogs about AAC Direct / All American Computers]

Monday, July 09, 2007

An Example of How Invention and Products Should Work

...by way of an example of the antithesis. I've long held that patents should last 5-10 years, depending on whether the product is of digital or physical medium, respectively. The best way to keep inventing is to keep having pressure to invent - this is why we saw so much research coming out of World War II. It took us 30 years to piece it all together and perfect the work started there (and perfecting that work extends to modern times).

But in the world of big business, lobbyists have helped set up laws that stifle competition, that server the business interest, not other businesses or the people. That's rather stupid.

Take this article, for example:

[Source: If You're So Concerned About Piracy, Don't 'Invent' A Cheap, Easily Imitated Product - Techdirt]

Certainly anybody with patents, copyrights or other intellectual property has every right to enforce them, or at least try to. But a point we've made is that it often makes more sense for a business not to waste resources trying to enforce its IP rights and shut down its competition, and instead to focus on continual improvement and innovation. The WSJ's got a piece detailing a small company's fight to keep companies from selling cheap imitations of its product -- "a plastic cage that looks like a Wiffle ball and prevents bras from getting tangled in the spin cycle" called the BraBaby. The company of ten employees' boss apparently spends countless hours online and in Asia tacking down makers of the knockoff products, and from the sound of things, he's having little success, despite his patents and trademarks. So, with all that effort in mind, what's the point? If your invention is a cheap piece of plastic that's easy to copy, clearly you're going to have a problem dealing with imitators and knockoffs should it become successful. If you're a small company making such a product, trying to clamp down on those imitations is, as the article makes clear, going to be a long and difficult practice that stands little chance of success, so your resources would be better devoted to improving your product and staying ahead of your rivals. Contrast the approach of the company behind the BraBaby to that a maker of a similar product, the BraBall. That company holds a patent for its product that predates the BraBaby, but an exec says it doesn't plan to sue, instead, it's "competing on quality." If the only way you can succeed in the market is by keeping your competitors out of it, whatever advantage you have is fleeting. To remain successful, you need to continually have the best product, not the only product. And how does chasing the makers of knockoff goods to the far ends of the earth help you make a better product?

I make this post so I have something to refer to when I bring this up again.